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Cancellation / Refund conditions

HomepageCancellation / Refund conditions

TEKNOSOS INFORMATICS SERVICES

PRODUCT RETURN AGREEMENT

The person who receives service, orders, receives support, and provides all of his activities by the service provider with the "Teknosos" / "Teknosos Information Services" operating on the electronic medium will be referred to as "Service Receiver and CUSTOMER".

1- SUBJECT OF THE AGREEMENT

The content of this contract is the application of the customer receiving the service regarding the termination, cancellation and return of the products purchased.

2- VALIDITY OF THE AGREEMENT

Teknosos offers the opportunity to return within 3 business days for the services it provides. Maximum 3 days must pass after the product purchase date. The return contract cannot be used for overdue product purchases.

3- SERVICES THAT THE REFUND IS INVALID

DOMAIN
SSL CERTIFICATE
WEB DESIGN & SOFTWARE
PANEL LICENSES
ADDED BALANCE
VIRTUAL SERVER
PHYSICAL SERVER
SERVER HOSTING
It has been declared by Teknosos that it is out of the scope of return for the above products and services.

CUSTOMER, stating the balance or return form loaded on the system for product and service purchase as a balance, cannot request that it be rejected in cash on TEKNOSOS.

The balance is transferred to the TEKNOSOS records as a pre-payment and the CUSTOMER's commitment to make purchases over the company.

4- SERVICES THAT THE REFUND IS VALID

HOSTING
RESELLER
4.1- CONDITIONAL CONCEPT MATTER BY REFUNDABLE ELEMENTS

The fact that the items other than TEKNOSOS technical support service cannot be returned to TEKNOSOS by the CUSTOMER to try to get a refund, arbitrarily give up, not to work in the first stage of the program and to terminate the service of its own elements. Such applications cause the refund to become invalid.

4.2- RETURN FORM OF OTHER ELEMENTS WHICH THE REFUND IS VALID

In TEKNOSOS, Physical Server and Hosting services, it deducts as long as the service is active, and returns the amount other than the day of use. The explanation of this article to the CUSTOMER is the reason for the service's use of electricity.

THE PRODUCT RETURN AGREEMENT HAS BEEN ACCEPTED AND ACCEPTED BY THE CUSTOMER WITH THE APPROVAL OF THE SERVICE AGREEMENT WHICH HAS BEEN READED BY THE CUSTOMER FOR THE PURCHASE OF THE PRODUCT.


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