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Cancellation / Refund conditions

HomepageCancellation / Refund conditions

TEKNOSOS IT SERVICES

PRODUCT RETURN AGREEMENT

"Teknosos" / "Teknosos Bilişim Hizmetleri" operating as a service provider on the electronic environment and the person who receives service, orders, receives support and provides all activities from the service provider will be referred to as "Service Recipient and CUSTOMER" in the continuation of the contract.

1- SUBJECT OF THE AGREEMENT

The content of this contract is the customer's application for the termination, cancellation and return of the products purchased.

2- VALIDITY PERIOD OF THE AGREEMENT

Teknosos offers the opportunity to return the services it provides within 3 working days. A maximum of 3 days must pass from the date of purchase of the product. Return agreement cannot be used for expired product purchases.

3- SERVICES WITHOUT REFUND

DOMAIN
Campaign Products
SSL CERTIFICATE
WEB DESIGN & SOFTWARE
PANEL LICENSES
ADDED BALANCE
VIRTUAL SERVER
PHYSICAL SERVER
SERVER HOSTING
It has been declared by Teknosos that the products, services and elements listed above are out of the scope of returnability.

The CUSTOMER, who specifies the balance loaded on the system for the purchase of products and services, or the form of the return as a balance, cannot request a cash refund through TEKNOSOS.

The balance is recorded in TEKNOSOS records as the CUSTOMER's commitment to shop through the company and as a prepayment.

4- SERVICES WHERE REFUND IS VALID

HOSTING
RESELLERS
4.1- CONDITION CONCEPT ARTICLE WITH RESPECT TO THE ELEMENTS TO WHICH RETURN IS VALID

After the CUSTOMER fails to make TEKNOSOS out of the TEKNOSOS technical support service, the CUSTOMER gives up and tries to get a refund, gives up arbitrarily, the program does not work in the next stages, and the service of its own elements is terminated. Such applications cause the return to be invalid.

4.2- RETURN FORMS OF OTHER ITEMS FOR WHICH REFUND IS APPLICABLE

Web hosting provided by Teknosos and Reseller services offer refunds within 3 working days. A maximum of 3 days should not exceed the product purchase date. Return agreement cannot be used for expired product purchases.

THE PRODUCT RETURN AGREEMENT HAS BEEN ENTERED INTO EFFECT BY THE CUSTOMER'S APPROVAL OF THE CONTENT OF THE SERVICE AGREEMENT HE READ AT THE TIME OF PURCHASING THE PRODUCT AND IT IS DECLARED THAT IT IS ACCEPTED BY THE CUSTOMER.